Last Updated: August 12, 2026
Welcome to temi Robot Australia. These Terms & Conditions (“Terms”) govern your access to and use of the website temi.au, including its content, resources, product information, enquiry forms, and related services.
By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the Website.
1. About temi Australia
temi Australia provides information and services relating to temi robotic solutions and related technology integration in Australia.
The Website presents information about temi robots, their potential applications, and related solutions for industries including hospitals, aged care, hospitality, and other service environments. The Website also describes integration capabilities and additional solutions designed to support operational workflows and customer experiences.
The Website is operated in connection with Omni-Health, which identifies its Australian head office at Level 1, 74 O’Connell St, North Adelaide SA 5006, Australia.
2. Acceptance of These Terms
By accessing or using the Website, you confirm that:
- You have read and understood these Terms.
- You agree to be legally bound by these Terms.
- You will use the Website only for lawful purposes.
- You will comply with all applicable Australian laws and regulations.
- You will not use the Website in a manner that could damage, disable, overburden, or impair the Website.
If you access the Website on behalf of a business, organisation, or other entity, you confirm that you have authority to accept these Terms on its behalf.
3. Website Information
We make reasonable efforts to ensure that information published on the Website is useful and accurate. However, information may change over time and we do not guarantee that every page, description, specification, statistic, statement, or other piece of information will always be complete, accurate, or current.
Information about temi robots and their capabilities is provided for general informational purposes. Actual capabilities, features, configurations, integrations, performance, and suitability may vary depending on the model, software, environment, configuration, network infrastructure, third-party systems, and intended application.
temi Australia reserves the right to update, amend, remove, or replace Website content without prior notice.
4. Product and Robot Information
The Website may contain information about robotic products, software, accessories, integrations, and related technologies.
Descriptions of products or capabilities do not necessarily constitute an offer to sell or supply a particular product.
Product availability, pricing, specifications, delivery arrangements, installation requirements, warranty conditions, software functionality, support services, and other commercial terms may vary.
Before purchasing or deploying a robotic solution, customers should obtain specific information from temi Australia regarding the relevant product, configuration, environment, implementation requirements, and applicable commercial terms.
5. Quotes, Orders and Commercial Agreements
Any enquiry, demonstration request, product discussion, quotation, proposal, or other communication through the Website does not automatically create a binding contract.
Where you purchase a product or engage temi Australia for implementation, integration, support, consulting, maintenance, or other services, the transaction may be governed by separate commercial documentation, including:
- Quotations.
- Proposals.
- Purchase orders.
- Service agreements.
- Supply agreements.
- Statements of work.
- Licensing agreements.
- Warranty terms.
- Other written agreements.
If a specific written agreement conflicts with these Website Terms, the applicable written agreement will prevail for that particular transaction or service.
6. Demonstrations and Consultations
The Website may allow visitors to request demonstrations, consultations, or discussions with an integration specialist.
Submitting an enquiry does not guarantee that a demonstration, consultation, site assessment, or other service will be provided.
temi Australia may contact you using the information supplied through the enquiry form to respond to your request and discuss your requirements. The current Website provides a contact form and identifies the business contact details for the Australian office.
7. Healthcare and Aged Care Disclaimer
temi robots may be used in healthcare and aged care environments for applications such as communication, wayfinding, remote presence, workflow support, reminders, and other operational functions.
However, information on the Website does not constitute medical advice, clinical advice, diagnosis, treatment advice, or professional healthcare advice.
Robotic systems should not be relied upon as a substitute for qualified healthcare professionals, emergency services, clinical judgement, or appropriate human supervision where required.
Healthcare and aged care organisations are responsible for determining whether a particular robotic solution is appropriate for their environment, processes, residents, patients, staff, and regulatory obligations.
8. No Guarantee of Performance
Information about potential benefits such as improved efficiency, automation, wayfinding, communication, remote presence, staff support, or enhanced customer experiences represents potential applications rather than guaranteed results.
Actual outcomes may depend on factors including:
- Facility layout.
- Floor surfaces and physical environment.
- Doorways, lifts, ramps, and access points.
- Wi-Fi and network infrastructure.
- Software configuration.
- Third-party system integration.
- Staff training.
- User adoption.
- Operational procedures.
- Maintenance requirements.
- Product configuration.
- Customer requirements.
Accordingly, temi Australia does not guarantee that a particular result, efficiency improvement, cost reduction, staffing outcome, or operational benefit will be achieved.
9. Third-Party Technologies
The Website may refer to or integrate with third-party technologies, platforms, applications, software, hardware, communication services, or other products.
Third-party technologies may be subject to separate terms and conditions, licences, warranties, privacy policies, and technical requirements.
temi Australia is not responsible for changes, interruptions, defects, failures, or limitations attributable solely to third-party products or services, except to the extent otherwise provided by applicable law or a separate written agreement.
10. Intellectual Property
Unless otherwise stated, the content published on the Website is owned by or licensed to temi Australia, Omni-Health, or the relevant third-party rights holder.
Website content may include:
- Text.
- Product descriptions.
- Photographs.
- Videos.
- Graphics.
- Logos.
- Icons.
- Page layouts.
- Software-related information.
- Downloadable resources.
- Articles and other editorial materials.
You may view and use Website content for legitimate personal or business informational purposes.
You must not, without appropriate written permission:
- Copy substantial portions of Website content.
- Republish Website content on another website.
- Sell or commercially exploit Website content.
- Modify protected materials.
- Reproduce trademarks or logos.
- Create misleading materials using our branding.
- Represent that you are affiliated with or endorsed by temi Australia when you are not.
All third-party trademarks and product names remain the property of their respective owners.
11. Use of Website Content
You may use information obtained from the Website for legitimate purposes such as researching robotic solutions, evaluating potential technology applications, contacting temi Australia, or considering a business enquiry.
You must not use Website content to:
- Misrepresent temi Australia or its products.
- Create misleading product claims.
- Impersonate temi Australia.
- Publish false information about our products or services.
- Violate intellectual property rights.
- Facilitate unlawful activity.
12. Acceptable Use
You agree not to:
- Attempt to gain unauthorised access to the Website or its systems.
- Introduce viruses, malware, or harmful code.
- Interfere with Website functionality.
- Conduct attacks against the Website or its infrastructure.
- Use automated systems in a way that places unreasonable demands on the Website.
- Scrape or collect information without authorisation.
- Submit fraudulent or misleading information.
- Use the Website for unlawful purposes.
- Attempt to bypass security or access controls.
We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been breached.
13. User Enquiries and Submitted Information
When submitting information through the Website, you agree that the information you provide is accurate and not misleading.
You should not submit highly confidential, sensitive, proprietary, or commercially confidential information through a general enquiry form unless specifically requested or unless an appropriate secure communication method has been provided.
Submitting an enquiry does not establish a customer, supplier, employment, partnership, agency, or other contractual relationship.
14. Privacy
Your privacy is important to us.
Personal information submitted through the Website may be collected, stored, used, and managed in accordance with our Privacy Policy and applicable privacy laws.
The current Website Privacy Policy explains matters including comments, cookies, embedded content, data retention, user data rights, and certain third-party processing.
Before submitting personal information, you should review the Privacy Policy.
15. Cookies
The Website may use cookies and similar technologies to provide functionality, remember certain preferences, support security, and improve website performance.
The Website’s Privacy Policy contains additional information regarding its current use of cookies and related technologies.
You may control certain cookies through your browser settings. Disabling cookies may affect some Website functionality.
16. Third-Party Links and Embedded Content
The Website may contain links to third-party websites or embedded content such as videos, images, articles, social media content, or other external resources.
Third-party websites and embedded content may have their own privacy policies, cookies, terms, and data collection practices.
We do not necessarily control or endorse third-party websites or their content and are not responsible for their availability, accuracy, security, or practices.
17. Website Availability
We aim to maintain reliable access to the Website but do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.
Access may occasionally be interrupted because of:
- Maintenance.
- Website updates.
- Hosting issues.
- Network problems.
- Software failures.
- Cybersecurity incidents.
- Third-party service interruptions.
- Events outside our reasonable control.
We may modify, suspend, or discontinue all or part of the Website at any time.
18. Security
We take reasonable steps to maintain the security of the Website. However, no website, internet connection, or electronic transmission can be guaranteed to be completely secure.
You are responsible for maintaining appropriate security on your own devices, networks, accounts, and systems.
You should not knowingly transmit malicious code or attempt to compromise the security of the Website.
19. Disclaimer of Warranties
To the maximum extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Website will always be available.
- Website content will always be complete or current.
- Information will be free from errors.
- The Website will be free from security vulnerabilities.
- The Website will meet every user’s requirements.
- Third-party links or services will remain available.
- A particular robotic solution will be suitable for every environment.
- Any particular commercial, operational, clinical, or business result will be achieved.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under applicable Australian law.
20. Limitation of Liability
To the maximum extent permitted by applicable law, temi Australia and its officers, employees, contractors, affiliates, representatives, and service providers will not be liable for losses or damages arising from or connected with your use of, or inability to use, the Website or your reliance on Website information.
This may include indirect, incidental, consequential, special, or business losses, to the extent permitted by law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
21. Consumer Guarantees
Nothing in these Terms is intended to exclude or limit rights, guarantees, warranties, or remedies available to consumers under applicable Australian consumer law where those rights cannot legally be excluded, restricted, or modified.
Where a product or service is supplied to a consumer, applicable mandatory consumer protections will continue to apply.
22. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless temi Australia, Omni-Health, and their respective officers, employees, contractors, representatives, and affiliates against claims, losses, liabilities, costs, and expenses arising from:
- Your breach of these Terms.
- Your unlawful use of the Website.
- Your infringement of another person’s rights.
- Your misuse of Website content.
- Information you submit that is unlawful, misleading, or infringing.
- Your unauthorised use of the Website or its systems.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Website, products, services, technology, business operations, or legal requirements.
When changes are made, the updated version will be published on this page and the “Last Updated” date will be revised.
Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
24. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable.
The remaining provisions will continue to apply.
25. Waiver
If we do not immediately enforce any provision of these Terms, this does not constitute a waiver of our right to enforce that provision in the future.
26. Governing Law
These Terms are governed by the laws applicable in Australia.
To the extent permitted by law, disputes relating to your use of the Website will be subject to the applicable courts and tribunals having jurisdiction in South Australia.
Where a separate written agreement between you and temi Australia specifies different governing law or dispute-resolution provisions, that agreement will apply to the relevant transaction or relationship.
27. Contact Us
If you have questions about these Terms & Conditions, the Website, temi robots, demonstrations, or related services, you can contact our team.
temi Robot Australia / Omni-Health
Address:
Level 1, 74 O’Connell St
North Adelaide SA 5006
Australia
Phone: +61 8 7092 2402
Email: info@omnihealth.com
Business Hours: Monday to Friday, 9:00 am – 5:00 pm
These contact details are currently published on the temi Australia Contact Us page.
Website: temi Robot Australia
Legal Notice: This Terms & Conditions page is a general website template and should be reviewed by a qualified Australian lawyer before publication. In particular, the correct legal entity name, ABN/ACN, applicable consumer guarantees, privacy obligations, warranty terms, product-sale conditions, liability provisions, and governing-law clauses should be confirmed before this page is treated as the company’s final legal document.